Reliable End-to-end Application Support, Maintenance and Re-engineering Partner

What makes us standout?

Delivering exceptional value, fostering meaningful connections with customers, and continuously innovating.

Reliable
Reliable

Deliver software solutions that meet or exceed client expectations. Long term success through clear communication, transparency, and a deep understanding of client needs.

Diligence
Diligence

Meticulously analyze client requirements, conducts thorough research, and employs robust development methodologies to deliver tailored solutions with precision and efficiency.

Prompt
Prompt

Proactive problem-solving skills, attention to detail, and a commitment to meeting deadlines, ensuring seamless project execution and client satisfaction.

Commitment
Commitment

Meeting evolving business needs through continuous learning and improvement and staying abreast of emerging technologies

Transparency
Transparency

Prioritize open communication, promptly addressing any issues or concerns, and consistently strive to exceed expectations.

Proactiveness
Proactiveness

Exhibit a proactive approach in understanding client objectives, fostering a collaborative environment, and building trust and rapport with clients through a shared commitment to achieving mutual success.

Accountability
Accountability

All aspects of are managed responsibly. Take ownership of challenges, successes, and client satisfaction throughout the development lifecycle.

Ownership
Ownership

Take responsibility for all aspects of the project from inception to delivery. Committed to delivering high-quality, on-time solutions.

Flexible
Flexible

Exhibit high adaptability to changes in processes and priorities.

Process Followed

We provide comprehensive, dependable, and adaptable solutions for application support, maintenance, and re-engineering, ensuring seamless operation and continuous improvement.
Enhancements/Bugs from End user
  • Via email/Phone/Ticketing tool
Internal Enhancement Requests
Ticket Created
  • Set priority
  • Set type
  • Add to backlog
Triage
  • Update priority
  • Add to a sprint
  • Set estimate
  • Assign to a developer
Development in Progress
  • Revise estimate if needed
  • Assign to developer
Code Review
  • Assign to manager
  • Resolve comments if any
Failed test
  • Assign to developer
Ready for QA
  • After review pass and deployment
Testing in progress
  • Assign to QA
Passed testing
  • Assign to developer
Release
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